Customer service

Damaged Goods

All items are carefully checked and packaged before they are dispatched from Moonshine and Fuggles. However, in the unfortunate and unlikely event that your parcel is damaged during transit then please do contact us immediately by calling 01952 433626 or sending an email to In order to quickly process a replacement for you, we will require images of the damaged items and packaging.


If you decide you no longer wish to keep the items you have purchased, then please return them to us within 14 days from the date you placed your order. To ensure you receive your refund, please ensure your items are packaged correctly for transit and ensure the items inside the parcel are in their original packaging and in good condition. Our returns address is:

Moonshine and Fuggles
6 The Square