If you need any help... 01952 433 626

Customer Service

Shipping & Delivery

We aim to despatch your parcel the following day from receipt of your order. We also aim to deliver it to you within 3-4 working days.

The price you pay for delivery is calculated at the checkout based upon the weight of your parcel. We use the following weight and price brackets:  

0-1kg £3.13

1-2kg £4.13

2-5kg £6.14

5-10kg £7.84

10-15kg £10.13

If your order is urgent, we also have a UK express 24hour delivery option available for £11.95. Unfortunately, we cannot provide this service for the following locations:

-Channel Islands

- Highlands and Islands of Scotland with postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78

-Northern Ireland, Isle of Man and Isle of Scilly postcodes BT, IM, TR21-25.

Damaged Goods

All items are carefully checked and packaged before they are dispatched from Moonshine and Fuggles. However, in the unfortunate and unlikely event that your parcel is damaged during transit then please do contact us immediately by calling 01952 433626 or sending an email to info@moonshineandfuggles.com. In order to quickly process a replacement for you, we will require images of the damaged items and packaging.

Refunds

If you decide you no longer wish to keep the items you have purchased, then please return them to us within 14 days from the date you placed your order. To ensure you receive your refund, please ensure your items are packaged correctly for transit and ensure the items inside the parcel are in their original packaging and in good condition. Our returns address is:

Moonshine and Fuggles

6 The Square

Ironbridge

Shropshire

TF8 7AQ